EXSA 2023

Date: 4 March 2024 (Monday)
Time: 2.00pm - 4.30pm
Venue: Grand Ballroom, HomeTeamNS Khatib

This year, we recognised and conferred the Awards to a total of 721 attractions service champions from 17 attractions/organisations, comprising 402 unsung heroes in Silver award category, 196 in Gold award and 123 in Star award category. Nominees bonded over 20 training development workshops.

The association has collaborated with our educational partner, the Institute of Technical Education (ITE) to resume the ASA Service Excellence Commendation Award, which recognizes a total of 12 interns who have demonstrated admirable service excellence, attitude and commitment during their internship at ASA member attractions from a pool of over 180 interns from the internship period of July 2022 to March 2023.

A total of 7 entries was received for the EXSA 2023 Superstar Award. Mr S A Suresh from Mandai Wildlife Group was crowned the Winner for the coveted accolade at the presentation ceremony.

The other 6 finalists were:

• Mr Ong Choon Boon, Gardens by the Bay
• Mr Zulfli Bin Mazlan, Resorts World Sentosa
• Mr Muhammad Saifullah Bin Kamaludin, Sentosa Development Corporation 
• Mr Law Pho San, Singapore Botanic Gardens
• Mr Veerappan Subash, Snow City
• Ms Nur Natasha Bte Mohamed Gazali, Wild Wild Wet

Once again, we would like to congratulate all the ASA EXSA 2023 awardees for their dedication in setting the high service benchmarks for our industry, and express a big thank you to attractions who continue to motivate their employees in sustaining a culture of exceptional service.

ASA EXSA 2023 Presentation Ceremony Video

ASA EXSA 2023 SuperStar Finalists Video

EXSA 2024

14 January 2025 (Tuesday)
Time: 2.00pm - 5.00pm
Venue: Grand Ballroom, HomeTeamNS Khatib

With the relentless effort of our ASA EXSA liaison colleagues in honoring our service champions, ASA reached a milestone record of 1,008 award recipients from 24 attractions/ organisations, 11 Superstar nominees and 12 Service Excellence Commendation Award Nominees for ASA EXSA 2024. We recognised and conferred the Awards to 363 unsung heroes in Silver award category, 299 in Gold award and 346 in Star award category. Nominees bonded over 35 training development workshops.

In its 3rd year, ASA collaborated with our educational partner, the Institute of Technical Education (ITE) to confer the ASA Service Excellence Commendation Award to 12 interns who have demonstrated admirable service excellence, attitude and commitment during their internship at 10 ASA member attractions from a pool of 176 interns.

A total of 11 entries was received for the EXSA 2024 Superstar Award. Mr Muhammad Nurhisyam Bin Mahmood from Madame Tussauds Singapore emerged as the Winner for the coveted accolade at the presentation ceremony.

The other 4 finalists were:

• Mr Vicknan S/O Vijaya Kumar, Singapore Discovery Centre by DCS
• Ms Fadilah Binte Mansor, Gardens by the Bay
• Mr Alvin Wong Kok Jian, Universal Studios Singapore
• Ms Navinah Palaniappan, Sentosa Development Corporation

To commemorate the 30th anniversary of EXSA, besides fringe activities, attendees and superstar finalists were pampered with door gifts and star gifts respectively. ASA extends our gratitude to general sponsors - DipnDip, HomeTeamNS, Mount Faber Leisure Group, Network for Electronic Transfers (NETS), Sentosa 4D AdventureLand, S.E.A. Aquarium, Singapore Discovery Centre, Tall Ship Royal Albatross, Wild Wild Wet.

Once again, we would like to congratulate all the ASA EXSA 2024 awardees!

ASA EXSA 2024 Presentation Ceremony Video

ASA EXSA 2024 SuperStar Finalists Video